Shopping Policy

Product Disclaimers

You will be required to have read and accept these Product Disclaimers, along with our standard Terms & Conditions, prior to checking out. If you have any questions or concerns, please contact us prior to purchase. We recommend you print or save these Disclaimers, and we require that you include them with the item in question if you give or loan it to anyone else. Above all else, we care about the safety of our customers.

3D PRINTED MASK DISCLAIMER

THIS IS A LAST RESORT DEVICE, NOT INTENDED TO BE A REGULAR PPE (PERSONAL PROTECTIVE EQUIPMENT) OR AN N95 MASK. These masks have not been tested or approved by any health or government regulating body. This mask WILL NOT GUARANTEE the wearer protection of contracting Covid-19 or any other diseases. It is designed to stop the wearer from sneezing or coughing onto others, and to remind you to stop touching your face, mouth or nose.

PLEASE USE AT YOUR OWN RISK, AND USE RESPONSIBLY.  THIS IS AN EXPERIMENTALLY 3D PRINTED ITEM. BY USING IT ON OR NEAR YOUR FACE, YOU COULD POTENTIALLY INJURE YOURSELF. THE MATERIAL COULD CUT, IRRITATE OR SCRATCH YOU, AND THE MASK ITSELF COULD BREAK IF SMASHED OR CARED FOR INCORRECTLY. DO NOT USE IF YOU HAVE OR SUSPECT AN ALLERGY TO PLA PLASTIC. THIS MASK IS NOT A TOY, AND IS NOT SUITABLE FOR USE BY CHILDREN. BY USING THIS MASK, YOU HEREBY AGREE THAT NEITHER NATURALLY FABULOUS NOR THE MAKER OF THIS MASK IS TO BE HELD RESPONSIBLE OR LIABLE FOR ANY INJURY, ILLNESS, OR LOSS OF LIFE ASSOCIATED WITH THE USE OF THIS MASK FOR ANY REASON WHATSOEVER.

All possible precautions have been taken by the maker of this mask to ensure this item is safe for use, but no guarantees can be made. The maker of this mask has not been in physical contact with anyone for more than the last 14 days, and has not had any signs of illness in or near the place where this mask was made, BUT this is not a guarantee of safety. At this time, you must always assume that ANYTHING could potentially be contaminated, especially when we still know so little about the spread of Covid-19.

This mask is manufactured locally in the same facility as all our Naturally Fabulous products are manufactured, by 3D printer using PLA, a bioplastic sourced from corn, and is biodegradable.

Original design and image credit: Low Poly 31g Covid Mask Respirator – 3D Printable COVID-19 (Corona virus) by MrDWGraf on Thingiverse: https://www.thingiverse.com/thing:4256244  *This designer has graciously offered this pattern for free online, and is regularly updating his design as requests and suggestions pour in. If you can, please consider visiting his page and offering a tip or donation for his work!

Please spread the word – not the virus – and request a mask for anyone you know who needs one.

Be safe, and thank you for the important work you do!!!

SURGICAL MASK STRAP DISCLAIMER

PLEASE USE AT YOUR OWN RISK, AND USE RESPONSIBLY.  THIS IS AN EXPERIMENTALLY 3D PRINTED ITEM. BY USING IT ON OR NEAR YOUR FACE, YOU COULD POTENTIALLY INJURE YOURSELF. THE MATERIAL COULD CUT, IRRITATE OR SCRATCH YOU, AND THE ITEM ITSELF COULD BREAK IF SMASHED OR CARED FOR INCORRECTLY. DO NOT USE IF YOU HAVE OR SUSPECT AN ALLERGY TO PLA PLASTIC. THIS ITEM IS NOT A TOY, AND IS NOT SUITABLE FOR USE BY CHILDREN. BY USING THIS MASK STRAP, YOU HEREBY AGREE THAT NEITHER NATURALLY FABULOUS NOR THE MAKER OF THIS ITEM IS TO BE HELD RESPONSIBLE OR LIABLE FOR ANY INJURY, ILLNESS, OR LOSS OF LIFE ASSOCIATED WITH THE USE OF THIS ITEM FOR ANY REASON WHATSOEVER.

All possible precautions have been taken by the maker of this mask strap to ensure this item is safe for use, but no guarantees can be made. The maker of this item has not been in physical contact with anyone for more than the last 14 days, and has not had any signs of illness in or near the place where this item was made, BUT this is not a guarantee of safety. At this time, you must always assume that ANYTHING could potentially be contaminated, especially when we still know so little about the spread of Covid-19.

This item is manufactured locally in the same facility as all our Naturally Fabulous products are manufactured, by 3D printer using PLA, a bioplastic sourced from corn, and is biodegradable.

Original design and image credit: Surgical Mask Strap Remix by Suraky on Thingiverse: https://www.thingiverse.com/thing:4249113  *This designer has graciously offered this pattern for free online, and is regularly updating his design as requests and suggestions pour in. If you can, please consider visiting his page and offering a tip or donation for his work!

Be safe, and thank you for the important work you do!!!

Currency

All prices shown are in Canadian Dollars (CAD).

Payment Methods

We currently accept payments by Paypal via our Shopping Cart Online. We do not accept Cash on Delivery. Some events or stores that carry our products may accept different payment methods.

Shipping

For destinations within Canada we will ship your parcel by Canada Post according to your selections at checkout, unless you request otherwise.  Shipping flat rate is calculated based on weight and dimensions, and is the sole responsibility of the customer.

Please expect 3-5 business days prior to shipping for processing.

For local pickup within Sault Ste. Marie, Ontario, prepaid orders may be picked up locally at All Gluten Free in the Mill Market during regular business hours every Sunday. For this option you must select “local pickup” at checkout and prepay. You will be sent a notification when your order is ready for pickup.

International Orders

Please e-mail or call to request a Shipping Quote prior to placing your order.

Cancelling an Order

Once your order is placed and your payment has been received, your order will be processed. Should you wish to cancel your order after this step you will need to contact customer service at Naturally Fabulous Head Office to process a refund. You will be required to supply all details of your order including card details so please have these on hand. Refunds can take 5-10 business days to process.

Returns

We pride ourselves on our high-quality standards.  Each of our products are made by hand in small batches in Sault Ste. Marie, Ontario using high quality, cosmetic grade minerals and natural ingredients to ensure that you always receive a safe, cruelty-free, glamourous product.

Due to the nature of our ingredients, some variation in colour or texture may occur – we believe this is part of what makes mineral makeup so beautiful! We have made every effort to properly represent the unique qualities of each product online, though please be aware that different computer monitors may display slight variations in the colour or texture of our products.  If you are concerned about selecting a product online, simply get in touch with us either via the Contact Us form on this site or on social media and we would be happy to help you select a product that’s perfect for you!

Due to the intimate nature of our cosmetic products, we are not able to offer refunds on products which you have purchased and opened or used, however if you receive an item you have purchased which you believe does not live up to our high standards, please let us know in writing within 14 days of receipt so we can address your concerns.We are happy to replace the product if the item is defective or sent due to our error.

In order to process your returns as quickly as possible, all returns must include:

• Your name
• A copy of your invoice or your order number
• Reason for return

When returning items, please ensure that items are packed securely to prevent any damage in transit. We also suggest sending via registered or insured post so the parcel can be traced.

Privacy Policy

This Privacy Policy governs the manner in which Naturally Fabulous collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.naturallyfabulous.ca website (“Site”). This privacy policy applies to the Site and all products and services offered by Naturally Fabulous.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How we use collected information

Naturally Fabulous may collect and use Users personal information for the following purposes:

  • – To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • – To improve our Site
    We may use feedback you provide to improve our products and services.
  • – To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • – To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • – To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. User comments may be checked through an automated spam detection service

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Naturally Fabulous has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

customercare@naturallyfabulous.ca

This document was last updated on May 31, 2019.

IMPORTANT CORONAVIRUS COVID-19 UPDATE: We have temporarily halted production of our cosmetic containers and
__ accessories to instead produce FREE 3D PRINTED MASKS for our local essential workers and volunteers.

Request your FREE MASK!
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